How social innovation projects are managed? Answers from a literature review
Social innovations (SI) are solutions which simultaneously meet a social need and lead to new or improved society capabilities. Although SI have been one alternative to modern societies challenges, little evidence is found on how this process occurs, including methods and tools. This research analyzes the state of art in the academic research on the development of SI projects through a systematic literature mapping related to the development of SI projects. Main findings are that SI development processes - from ideation to implementation and scalability - are not completely described, little detailed information exists about the use of methods and tools, lack of implementation results, and very limited knowledge can be found on how organizations develop capabilities to manage SI projects. This paper brings to the SI research community a landscape of approaches already used in SI projects management, giving ground to a research agenda in the field.
Key words: Social innovation, social innovation development, systematic literature mapping.
Las innovaciones sociales (IS) son soluciones que satisfacen simultáneamente una necesidad social y generan capacidades sociales nuevas o mejoradas. Si bien las IS han sido una alternativa a los desafíos de las sociedades modernas, se encuentra poca evidencia sobre cómo ocurre este proceso, incluidos los métodos y las herramientas. Esta investigación analiza el estado del arte en la investigación académica sobre el desarrollo de proyectos de IS a través de un mapeo bibliográfico sistemático relacionado con el desarrollo de este tipo proyectos. Los principales hallazgos revelan que los procesos de desarrollo de la IS, desde la ideación hasta la implementación y escalabilidad, no se describen completamente, existe poca información detallada sobre el uso de métodos y herramientas, faltan resultados acerca de la implementación y se encuentra un conocimiento muy limitado sobre cómo las organizaciones desarrollan capacidades en la gestión de proyectos de IS. Este documento, brinda a la comunidad investigadora del campo de IS un panorama sobre los enfoques utilizados en la gestión de proyectos de IS, dando paso a una agenda de investigación.
Palabras clave: innovación social, desarrollo de la innovación social, mapeo sistemático de la literatura.
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