Mapping and conceptualizing the measurement of organizational social value using systems thinking.

  • Harry Tomas Fulgencio Leiden University http://orcid.org/0000-0002-2222-721X
  • Dr. René Orij Center for Entrepreneurship and Innovation, Law Faculty, Leiden University
  • Dr. Hans Le Fever Leiden Institute of Advanced Computer Science Leiden University

Abstract

Studies about social value have been devoted to issues or phenomena, projects, or activities of organizations but none have evaluated the organizational social value as oppose to economic value. Our question is: in the field of business and economics, how has organizational social value been scholarly or academically analyzed? By performing a systematic literature review of articles, and using scientometric analysis of 45 articles. 34 out of the 45 articles were mapped into the extended systems thinking: input, process, output and environment (IPOE) framework. Our results indicate that: a) input and environment dimensions have been most researched while process and output have been least researched; b) applicability of the IPOE framework as a mapping tool for organizational social value  but requires further confirmation; and c) social value creation non-profit, hybrid and for-profit organizations may be linked together. Our research would be helpful for organizations interested in measuring their social value.

 

DOI: https://doi.org/10.31637/epsir.16-1.2

 

Author Biographies

Harry Tomas Fulgencio, Leiden University

A researcher, a thesis coach and is knowledgeable in information technology. Early 2016, He started a company called Social Value Matters. this is to fully realize his work towards enabling people and organizations create and capture their social value by addressing social problems. This is made possible due to his strong ICT background, interdisciplinary research and passion for making strong connections between practical and academic concerns. Some of his research interests are: living labs, social innovation, social entrepreneurship and ict development.

Dr. René Orij, Center for Entrepreneurship and Innovation, Law Faculty, Leiden University
René Orij is a business lecturer and researcher. He currently runs an entrepreneurship and innovation center. He has taught several business-related ourses over the last 15 years. His main research interests are business-society links and legal technology. From 1999 to 2001 he was an advisor and trainer of a Vietnamese development bank. Before that, Orij worked as a Credit risk manager with Deutsche Bank in several places in Europe, from 1992 to 1999.
Dr. Hans Le Fever, Leiden Institute of Advanced Computer Science Leiden University

Dr. Hans Le Fever obtained a PhD in experimental physics at Leiden University and this early experience with the application of computers for scientific purposes landed him a job at Shell, where he spent 22 years in a variety of planning and IT Management functions. He has worked in areas with diverse cultures and levels of IT maturity, always focussed on creating tangible and intangible value for the organization from the application of IT.

Since 2003 he is an independent academic and professional educator in the field of managing IT and scientific innovation. He was academic programme director for the Leiden University ICT in Business MSc curriculum and still lectures and supervises a variety of thesis research. On the innovation side he focusses on the development of innovative start-ups in the life sciences.

References

Acs, Z., Boardman, M., & McNeely, C. (2013). The social value of productive entrepreneurship. Small Business Economics, 40(3), 785-796. doi: 10.1007/s11187-011-9396-6

Angeletos, G.-M., & Pavan, A. (2007). Efficient Use of Information and Social Value of Information. Econometrica, 75(4), 1103-1142. doi: 10.2307/4502022

Anssi, S. (2008). The knowledge system of a firm: social capital for explicit, tacit and potential knowledgenull. Journal of Knowledge Management, 12(1), 63-77. doi: 10.1108/13673270810852395

Arnott, R., & Rowse, J. (1999). Modeling Parking. Journal of Urban Economics, 45(1), 97-124. doi: http://dx.doi.org/10.1006/juec.1998.2084

Beauvois, J.-L., & Dépret, E. (2008). What about social value? European Journal of Psychology of Education, 23(4), 493-500. doi: 10.1007/BF03172755

Blok, V., & Lemmens, P. (2015). The Emerging Concept of Responsible Innovation. Three Reasons Why It Is Questionable and Calls for a Radical Transformation of the Concept of Innovation. In B.-J. Koops, I. Oosterlaken, H. Romijn, T. Swierstra & J. van den Hoven (Eds.), Responsible Innovation 2: Concepts, Approaches, and Applications (pp. 19-35). Cham: Springer International Publishing.

Bouchard, M. J. (2010). The worth of the social economy: an international perspective: Peter Lang.

Bowman, C., & Ambrosini, V. (2000). Value Creation Versus Value Capture: Towards a Coherent Definition of Value in Strategy. British Journal of Management, 11(1), 1-15.

Braam, R. R., Moed, H. F., & Van Raan, A. F. (1991). Mapping of science by combined co-citation and word analysis, I. Structural aspects. JASIS, 42(4), 233-251.

Clark, C., & Brennan, L. (2012). Entrepreneurship with social value: A conceptual model for performance measurement. Academy of Entrepreneurship Journal, 18(2), 17.

Dant, T. (2006). Material civilization: things and society. The British Journal of Sociology, 57(2), 289-308. doi: 10.1111/j.1468-4446.2006.00110.x

Defourny, J., & Develtere, P. (1999). Origines et contours de l’économie sociale au Nord et au Sud. L’économie sociale au Nord et au Sud, De Boeck, Paris, Bruxelles, 25-56.

Dompnier, B., Pansu, P., & Bressoux, P. (2007). Social utility, social desirability and scholastic judgments: Toward a personological model of academic evaluation. European Journal of Psychology of Education, 22(3), 333-350.

Drucker, P. (1998). The discipline of innovation. Harvard business review, 76(6), 149-157.

Drucker, P. (2002). The discipline of innovation. Harvard business review, 80(8), 95.

Emerson, J. (2003). The Blended Value Proposition: INTEGRATING SOCIAL AND FINANCIAL RETURNS. California Management Review, 45(4), 35-51.

GRI. (2015). G4 Sustainability Reporting Guidelines. Retrieved 28 September, 2015, from https://www.globalreporting.org/standards/g4/Pages/default.aspx

Gyrd-Hansen, D. (2004). Investigating the social value of health changes. Journal of Health Economics, 23(6), 1101-1116. doi: http://dx.doi.org/10.1016/j.jhealeco.2004.02.002

Heilig, L., & Voss, S. (2014). A scientometric analysis of cloud computing literature. Cloud Computing, IEEE Transactions on, 2(3), 266-278.

Henriques, A. (2014). Social Value: A Sustainability Buzzword Without A Meaning? the Guardian. Retrieved from http://www.theguardian.com/sustainable-business/social-value-impact-buzzword-sustainability

Hitt, M., Ireland, R., Sirmon, D., & Trahms, C. (2011). Strategic entrepreneurship: Creating value for individuals, organizations, and society. Academy of Management Perspectives, 25(2), 57-75.

Ilgen, D. R., Hollenbeck, J. R., Johnson, M., & Jundt, D. (2005). Teams in organizations: From input-process-output models to IMOI models. Annual Review of Psychology, 56(1), 517-543. doi: 10.1146/annurev.psych.56.091103.070250

Jones, G. R. (2007). Organizational theory, design, and change: Pearson Education.

Kaplow, L., & Shavell, S. (1996). Accuracy in the Assessment of Damages. Journal of Law and Economics, 39(1), 191-210. doi: 10.2307/725773

Kevin M. Murphy, & Robert H. Topel. (2006). The Value of Health and Longevity. Journal of Political Economy, 114(5), 871-904. doi: 10.1086/508033

Kitsuse, J. I., & Spector, M. (1973). Toward a Sociology of Social Problems: Social Conditions, Value-Judgments, and Social Problems. Social Problems, 20(4), 407-419. doi: 10.2307/799704

Kramer, R. M., McClintock, C. G., & Messick, D. M. (1986). Social values and cooperative response to a simulated resource conservation crisis. Journal of Personality, 54(3), 576-592. doi: 10.1111/j.1467-6494.1986.tb00413.x

Lange, F., & Topel, R. (2006). Chapter 8 The Social Value of Education and Human Capital. In E. Hanushek & F. Welch (Eds.), Handbook of the Economics of Education (Vol. Volume 1, pp. 459-509): Elsevier.

Lewin, J. L., & Trumbull, W. N. (1990). The social value of crime? International Review of Law and Economics, 10(3), 271-284. doi: http://dx.doi.org/10.1016/0144-8188(90)90014-K

Mair, J., & Martí, I. (2006). Social entrepreneurship research: A source of explanation, prediction, and delight. Journal of World Business, 41(1), 36-44. doi: http://dx.doi.org/10.1016/j.jwb.2005.09.002

Morck, R. (2014). The social value of shareholder value. Corporate Governance (Oxford), 22(3), 185-193. doi: 10.1111/corg.12063

Morris, S., & Shin, H. S. (2002). Social Value of Public Information. American Economic Review, 92(5), 1521-1534. doi: doi: 10.1257/000282802762024610

Mulgan, G. (2010). Measuring social value. Stanford Soc Innov Rev, 8(3), 38-43.

Nederhof, A. J. (2006). Bibliometric monitoring of research performance in the Social Sciences and the Humanities: A Review. Scientometrics, 66(1), 81-100. doi: 10.1007/s11192-006-0007-2

Nunes, P. A. L. D., & van den Bergh, J. C. J. M. (2001). Economic valuation of biodiversity: sense or nonsense? Ecological Economics, 39(2), 203-222. doi: http://dx.doi.org/10.1016/S0921-8009(01)00233-6

Pansu, P., & Dompnier, B. (2011). A bidimensional scale of scholastic value: Social desirability and social utility, two dimensions of personological judgment. Revue Européenne de Psychologie Appliquée/European Review of Applied Psychology, 61(1), 31-41. doi: http://dx.doi.org/10.1016/j.erap.2010.08.001

Pittaway, L. (Ed.). (2008). SYSTEMATIC LITERATURE REVIEWS. The SAGE Dictionary of Qualitative Management Research. SAGE Publications Ltd. London, United Kingdom: SAGE Publications Ltd.

Rodríguez, E., & Pinto, J. L. (2000). The social value of health programmes: is age a relevant factor? Health Economics, 9(7), 611-621. doi: 10.1002/1099-1050(200010)9:7<611::AID-HEC540>3.0.CO;2-R

Sachs, J., & Malaney, P. (2002). The economic and social burden of malaria. Nature, 415(6872), 680-685.

Serenko, A., Bontis, N., Booker, L., Sadeddin, K., & Hardie, T. (2010). A scientometric analysis of knowledge management and intellectual capital academic literature (1994-2008). Journal of Knowledge Management, 14(1), 3-23.

Stefano, Z., & Adele Del, B. (2005). Towards a stakeholder responsible approach: the constructive role of reportingnull. Corporate Governance: The international journal of business in society, 5(2), 130-141. doi: 10.1108/14720700510562712

Strauss, A., & Corbin, J. M. (1997). Grounded theory in practice: Sage.

Tyrväinen, L., Mäkinen, K., & Schipperijn, J. (2007). Tools for mapping social values of urban woodlands and other green areas. Landscape and Urban Planning, 79(1), 5-19. doi: 10.1016/j.landurbplan.2006.03.003

van Dijk, E., De Cremer, D., & Handgraaf, M. J. J. (2004). Social value orientations and the strategic use of fairness in ultimatum bargaining. Journal of Experimental Social Psychology, 40(6), 697-707. doi:

http://dx.doi.org/10.1016/j.jesp.2004.03.002

Van Eck, N. J., & Waltman, L. (2009). VOSviewer: A computer program for bibliometric mapping. Paper presented at the 12th International Conference on Scientometrics and Informetrics, ISSI 2009.

Van Lange, P. (2007). Cooperation. In R. F. Baumeister & K. D. Vohs (Eds.), Encyclopedia of social psychology (pp. 188-190): Sage Publications.

Velamuri, V. K. (2013). Hybrid Value Creation (Vol. 1). Wiesbaden: Springer Fachmedien Wiesbaden.

Von Bertalanffy, L. (1972). The history and status of general systems theory. Academy of Management Journal, 15(4), 407-426.

Wendee, P. M. (2011). A theory of value drivers: A grounded theory

study. UNIVERSITY OF PHOENIX.

Published
2016-06-29
How to Cite
Fulgencio, H. T., Orij, D. R., & Le Fever, D. H. (2016). Mapping and conceptualizing the measurement of organizational social value using systems thinking. European Public & Social Innovation Review, 1(1), 17-31. Retrieved from https://pub.sinnergiak.org/esir/article/view/32
Section
Research articles