Technological Choice and Workplace Innovation: Towards Efficient and Humanised Work

La variable Tecnológica y la Innovación en el lugar de trabajo: Hacia un trabajo eficiente y humanizado

  • Peter Oeij TNO - Netherlands Organisation for Applied Scientific Research
  • Paul T.Y. Preenen TNO - Netherlands Organisation for Applied Scientific Research
  • Wouter Van der Torre TNO - Netherlands Organisation for Applied Scientific Research
  • Laudry Van der Meer TNO - Netherlands Organisation for Applied Scientific Research
  • Joep Van den Eerenbeemt TNO - Netherlands Organisation for Applied Scientific Research


Technology implementation choices in organisations require trade-offs between economic efficiency and decent work. Technology choices are often started top-down, technocratic, and from an efficiency perspective. Social and organisational aspects are seldomly sufficiently considered in this process. Negative consequences both for the people and for the chance of success of the technology implementation are the result. For overseeing and considering both social and organisational aspects in technology implementation choices, an impact choice model of (new) technologies is helpful. This article discusses such a model: TIM (Technology Impact choices Model). TIM is a method that helps organisations and policy makers assess the impact of technological choice for the production of products and services, the design of the organisation of work, and the content of separate functions and jobs.

Keywords: Technology impact, workplace innovation, sociotechnics, humanisation of work.



La adopción de tecnología por parte de las organizaciones requiere generar un equilibrio entre la eficiencia económica y el trabajo digno. La incorporación de nuevas tecnologías a menudo se inician de arriba hacia abajo, de forma tecnocrática y desde una perspectiva de eficiencia. Los aspectos sociales y organizacionales rara vez son suficientemente considerados en este proceso. Como resultado de ello, las consecuencias son negativas tanto para las personas como para el éxito de la adopción de tecnología. Para supervisar y considerar tanto los aspectos sociales como organizativos en la adopción de tecnología, es útil contar con un modelo de impacto de la variable tecnológica en las organizaciones. Este artículo aborda este modelo: TIM (Technology Impact choices Model), TIM es un método que ayuda a las organizaciones y a los responsables políticos a evaluar el impacto de la variable tecnológica en la producción de productos y servicios, el diseño de la organización del trabajo y el contenido de las distintas funciones y puestos de trabajo.

Palabras clave: Impacto tecnológico, innovación en el lugar de trabajo, sociotecnología, humanización del trabajo.






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How to Cite
Oeij, P., Preenen, P. T., Van der Torre, W., Van der Meer, L., & Van den Eerenbeemt, J. (2019). Technological Choice and Workplace Innovation: Towards Efficient and Humanised Work. European Public & Social Innovation Review, 4(1), 15-26. Retrieved from
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